1What does the ServiceTitan Operational Audit cost?
The core audit starts at $2,500. It covers one kickoff meeting and up to three stakeholder interviews, a review of three agreed workflows, configuration and reporting checks using a defined sample, an evidence-backed findings report with priorities, a 90-day improvement roadmap, and one presentation of findings with a clarification round. Larger scopes are quoted in writing before work begins.
2When is the focused diagnostic the better choice?
When you already know the one problem you want solved, such as a workflow that keeps breaking or a report that doesn’t match reality. The diagnostic is a narrower review of that single problem, priced between $1,000 and $1,500 depending on the scope we agree in writing. If the root cause or the priorities are unclear, the core audit is the better starting point.
3What counts as a refresh?
Each refresh pulls the latest ServiceTitan data into your dashboards. The standard package runs three scheduled refreshes every business day (Monday to Friday). We agree on the times during setup.
4What does “one ServiceTitan account” mean?
The package covers one ServiceTitan tenant. If you run more than one account or business, we scope the additional ones with you.
5What do you need from me?
An administrator who can authorize the data connection, a short conversation to confirm your KPI definitions, and the people who should have dashboard access.
6What if I need something the package doesn’t cover?
Custom views, historical data cleanup, extra platforms and ServiceTitan configuration work are scoped and quoted separately, so the standard price stays predictable.
7Do I need an audit first?
No. The standard dashboards work on their own. If your ServiceTitan setup has deeper workflow or data-quality issues, an operational audit can come first or alongside.
8How do I pay?
By card through a secure Stripe checkout, for the core audit or for the Standard dashboard package. For the dashboards, your first payment covers the setup fee and the first month, then the subscription renews monthly, and you can update your card and see your invoices in the billing portal. Diagnostics and larger or custom engagements are invoiced instead.
9Are prices in U.S. dollars?
Yes. Prices are in USD and don’t include taxes that may apply to your business.